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Why are the responses to my ad not being received at the administrative email address I provided?
If you have selected the message box option for your ad and have provided an administrative email address, the system automatically forwards responses received in the message box to the email address you provided. However, there are several reasons why you may not be receiving the messages.
First check to make sure there are no typing errors in your email address. The username part of some email addresses may be case sensitive, so be sure the case is correct. Sometimes the email messages are lost if the receiving host is not accessible for a period of time. Also, some service providers (particularly AOL) and compaines try to filter out junk messages and could mistakenly filter out the automatically forwarded messages.
If you notice responses being lost, we suggest changing your administrative email address under the "Update Email" option on the ad status page. Also upto 20 of the latest messages are held in your message box, so you can recover them.
We suggest setting up a Web based email account at www.hotmail.com (it is FREE) and using that for your email address. We strongly discourage using a company or university email account.